Confirm a bank-transfer payment

memore does not move money — students pay you the way they already do, and memore keeps the books straight. When a student records a transfer they made, it arrives as a claim for you to review.

Review the claim

1. Open Payments. Pending claims sit in the confirmation queue at the top.
2. Check your bank account for the transfer — the claim carries the amount, date and any note or proof photo the student attached.
3. Choose Confirm if it arrived, or Decline with a short reason if it did not.

Confirming posts the money to the student's balance immediately; declining tells the student, and nothing is posted.

Recording money yourself

Payments you receive without a claim — cash after a class, a transfer the student never logged — are recorded straight from the Payments page with Log a payment. A payment recorded this way needs no confirmation; being on the books is the confirmation.

What the student sees

Their portal shows every claim they filed and what became of it: pending, confirmed, or declined with your reason. Your review notes and the AI's reading stay on your side only.

If a class still shows unpaid after the money arrived, see why a lesson shows as unpaid.